Shipping Policy
Last Updated: [Date]
1. General Information
At mokonut.com, we strive to provide our customers with efficient and reliable shipping services. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our Website.
2. Processing Time
2.1. Order Processing
Orders are typically processed within [X] business days (Monday through Friday, excluding holidays) from the time the order is placed. You will receive a confirmation email once your order has been shipped.
2.2. Delays
While we strive to meet our processing timeframes, there may be occasional delays due to high order volumes, holiday seasons, or unforeseen circumstances. If there is a significant delay in your order, we will notify you via email.
3. Shipping Rates and Delivery Times
3.1. Domestic Shipping
We offer several shipping options within [Your Country], including standard and expedited shipping. Shipping costs are calculated at checkout based on the weight of your order and your location. Estimated delivery times are as follows:
3.2. International Shipping
We ship to select countries outside of [Your Country]. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Shipping Carriers
We partner with reputable shipping carriers, including [Carrier Names], to ensure your order is delivered safely and on time. Once your order has shipped, you will receive a tracking number via email, which you can use to track your shipment.
5. Shipping Restrictions
5.1. P.O. Boxes and APO/FPO Addresses
We do not ship to P.O. Boxes, APO, or FPO addresses. Please provide a valid street address at checkout.
5.2. Restricted Items
Certain items may be restricted from shipping to specific locations due to legal or regulatory reasons. If your order contains a restricted item, we will notify you and provide alternative options.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order using the link provided in the email or by visiting the carrier's website.
